Welcome To The Waterfront Medical Centre
REPEAT PRESCRIPTIONS 72 HOURS
Due to Covid-19 affecting the way the surgery is able to deliver services we are now moving to 72 hour prescriptions. We hope that patients understand the urgent need for us to introduce these changes.
To order your prescription please use My Health Online (MHOL) if you are registered or email your request to:
Alternatively you can place your request in the prescription post box outside the main doors.
If possible please send a stamped addressed envelope with your prescription request and we will post it back to you.
Unfortunately this option is not available for patients on controlled drugs.
We would like to thank all of our patients for helping us during this difficult time.
Before requesting a test you must have at least one of the following symptoms:
- a new continuous cough
- a high temperature
- loss of or change to sense of smell or taste
If you develop one of these symptoms follow the self-isolation guidance.
Please do not visit the surgery or attend a hospital to request a test, as you may infect others.
The test is only effective for those who are experiencing coronavirus symptoms and needs to be taken in the first 5 days of having symptoms. It only checks if you have coronavirus right now and not if you have already had the virus.
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Alternatively, you can apply for a test by calling the free number 119 between the hours of 7am to 11pm. People with hearing or speech difficulties can call 18001119. This service is available to assist you through the process of booking and taking a test but cannot provide clinical advice. 119 have translation and simultaneous translation services and are available for support throughout the testing process. 119 are able to support in up to 650 languages, including British Sign Language (BSL).
The Practice will not be providing sick notes to any patient who has been advised to, or has chosen to, self-isolate.
The wearing of face covering is now a legal requirement in indoor public places in Wales
All up to date face covering information can be found here
The requirement will apply to everyone aged 11 and over – including patients and staff. However, you may have a reasonable excuse not to wear a face covering if (for example):
- You are not able to put on or to wear a face covering because of a physical or mental illness, or because of a disability or impairment;
- You are accompanying somebody who relies on lip reading where they need to communicate; or
- You are escaping from a threat or danger and don’t have a face covering.
Exemption cards are available to download from the Government website - please follow this link
We are taking the steps below to ensure that Waterfront Medical Centre can remain open. If infected patients attend the surgery it could result in a temporary closure whilst staff and Doctors are forced to self-isolate and the surgery will need to be deep cleaned. Please help us to help all of our patients…..
The latest advice is to self-isolate for 10 days if you have a new continuous cough or high temperature.
If you live with other people, the entire household should stay at home for 14 days from the day the first person gets symptoms.
If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days. If you have to stay at home together, try to keep away from each other as much as possible.
If you are worried about symptoms of Coronavirus you should use the NHS Direct Wales online symptom checker at www.nhsdirect.wales.nhs.uk/COVID19
You should only call 111 if the symptom checker advises you to.
Please do not attend your GP surgery, community pharmacy or A&E department if you have any symptoms of Novel Coronavirus to stop the spread of infection.
You can help stop the spread of Novel Coronavirus by ensuring you practice good hygiene. Cough and sneeze into a tissue, bin it and immediately wash your hands with soap and hot water for at least 20 seconds.
For up to date advice please visit phw.nhs.wales/coronavirus
Please contact us by telephone if you have any queries – DO NOT attend the Surgery. Only ring for advice if absolutely necessary and please be patient with our staff who are trying to help.
We need to ensure that only urgent cases attend the surgery. If the matter can wait a few weeks whilst this issue settles then please wait.
We are constantly reviewing the situation and this advice may change so please check our website for up to date information.
The Public Health Wales website provides information on Coronavirus for Wales - https://phw.nhs.wales/topics/latest-information-on-novel-coronavirus-covid-19/
Find out more about the Central Vale Cluster that covers primary care services for over 60,000 people across 7 GP surgeries in Barry, Rhoose and Sully
Welcome To The Waterfront Medical Centre
The Waterfront Medical Centre is run from new, purpose built and very modern premises. The Practice is located within the Docks area of Barry at the Waterfront. The Practice boundary encompasses the whole of Barry.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Ein nod yw cefnogi ein cleifion sy'n siarad Cymraeg trwy ddarparu gwybodaeth allweddol yn Gymraeg, gweler adran Gymraeg ar waelod y dudalen, o dan “Gwybodaeth Bellach”
A vacancy exists within the Clinical team for a Salaried GP. For more information see Salaried GP vacancy
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
(Site updated 19/11/2020)